Security of Information

Life Advantage takes reasonable steps to preserve the security of cookie and personal information in accordance with the Life Advantage website Terms of Use and this Security and Privacy Policy.

If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

If secure transmission is indicated, Life Advantage currently uses 128 bit SSL encryption. Life Advantage regularly reviews developments in security and encryption technologies.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Life Advantage strives to protect such information, Life Advantage cannot ensure or warrant the security of any information you transmit to us or from our online products, services or software and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Privacy Policy

Life Advantage is committed to protecting the privacy of individuals’ personal information by complying with the National Privacy Principles set out in the Privacy Act 1988 (Cth). This policy describes how Life Advantage Limited ("we", "our" or "us") handle personal information of Australian citizens and permanent residents.

1. Collection of personal information

We only collect personal information about you that is necessary for the purpose of conducting our business. We collect the information that you provide in your communications with us. We may also track your enquiries and online activity.

We do not collect or hold sensitive information (as defined in the Privacy Act) about you without your consent. We do not use or store government identifiers in relation to your personal information.

2. Use of personal information

The personal information that you provide is used to answer your enquiries, to fulfill your orders, to identify other products and services that you might purchase, to help us improve our product and service offering and to support marketing of our products and services.

If you do not provide us with the information we request we may be prevented from delivering our products and services, from communicating with you and/or from improving our product and service offering.

We may email or SMS you regarding your account and may send you marketing messages by email or SMS. If you do not wish to receive these messages you can "unsubscribe" in accordance with the unsubscribe procedure specified on relevant message

3. Disclosure of personal information

We may disclose your personal information to related bodies corporate, subcontractors and service providers in the course of conducting our business. We may also disclose your personal information to third parties when undertaking joint promotions. In these cases, we require the subcontractor, service provider or third parties to hold and use the personal information in accordance with this policy.

We may use or disclose your personal information if we reasonably believe that the use or disclosure:

is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health or safety or a serious threat to public health or public safety:
is necessary to investigate or remedy suspected unlawful activity or in reporting concerns to relevant persons or authorities;
is required or authorised by or under law;
is in preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.

4. Openness, Access and Correction

If you wish to find out more about our information handling practices, and/or you wish to view or request amendment of your personal information, please contact our Privacy officer by emailing: privacy@lifeadvantage.com.au

5. Transfer of your personal information outside Australia

We permit the transfer of your information outside Australia on the condition that it is held and used strictly in accordance with the terms of this Policy.

6. Notification of Changes

We may revise this Privacy Policy from time to time by posting a revised policy on our website. Please note that our use of your personal information will be based on the privacy policy in effect at the time the information is used.